July 2026
A run of new guides this month, focused on the features customers ask us about most: custom dashboards, cross-project reports, OKRs, billing lifecycle, and the external-agent push trigger that hosted agents have been waiting for.
New in the help center
Section titled “New in the help center”- Build a custom dashboard — the 18-widget builder explained, including which widgets are manager-only and how Enterprise dashboard templates seed a curated starting point for new users.
- Run cross-project reports — the four entity types (projects, tasks, timesheets, cross-project), table + chart views, calculated columns, conditional formatting, the natural-language bar, and saving / scheduling / sharing reports.
- Track goals and OKRs — Goals, Key Results, and Updates explained with the actual rollup methods (manual, task count, task percentage) and the bidirectional goal-to-project link.
- Manage notification preferences — the four event toggles, the lifecycle-emails opt-out, and the honest list of notifications that stay on regardless (invitations, approvals, workflow failures, timesheet reviews, form submissions, AI quota warnings).
- Change your plan or billing cycle and Cancel or pause your subscription — the billing lifecycle pair: when changes take effect, AI credit preservation on plan change, the Marketplace exception, the Stripe Customer Portal cancel flow, what is kept and what is removed after cancellation.
- Request an external agent run —
the Run with
<agent>button on tasks, which fires atask.run_requestedwebhook to a hosted external agent for low-latency re-engagement. Push for hosted agents, poll for local CLI agents.
Existing guides updated
Section titled “Existing guides updated”- Run and complete a sprint
gained a Reading sprint velocity section. Onplana doesn’t render a
separate velocity widget; the section explains the actual
get_project_velocitysignal (4-week rolling average, drift percent, 5-bucket breakdown) and the two practical access paths. - Understand your AI token budget now cross-links the new plan-change article so the upgrade-or-buy decision is one click away when your balance runs out.
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